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- Type
- Full-time
- Setup
- On-site
- Posted
- 27 days ago
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At a glance
The main points of the job ad, in the employer’s own words.
The job
- Respond to special requests from guests with unique needs and follow up to ensure satisfaction
- Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and…
- Review shift logs/daily memo books and document pertinent information in logbooks
They ask for
- Previous experience in a Concierge, or similar guest-facing role, preferably within a luxury hotel environment
- Strong communication and interpersonal skills with a warm, professional, and guest-focused approach
- Well-presented, confident, and service-oriented with a strong attention to detail
What the ad says
Picked out automatically from the job ad, so it can be wrong. Read the full ad and confirm with the employer before you accept an offer or travel.
Not mentioned in the ad: visa, applying from abroad, accommodation, transport, experience, Arabic, UAE driving licence. Ask the employer.
About the role
Read the full job adHide the full job ad1 min read
Job Description
Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities..
Review shift logs/daily memo books and document pertinent information in logbooks.
Report accidents, injuries, and unsafe work conditions to manager, and complete safety training and certifications.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Qualifications
- Previous experience in a Concierge, or similar guest-facing role, preferably within a luxury hotel environment
- Strong communication and interpersonal skills with a warm, professional, and guest-focused approach
- Well-presented, confident, and service-oriented with a strong attention to detail
Company Description
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Skills mentioned
- Communication
- Culinary / Kitchen
- Event Management
- Guest Relations
Detected automatically from the description.
Source: Accor careers page
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