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- Type
- Full-time
- Setup
- On-site
- Posted
- 11 days ago
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At a glance
The main points of the job ad, in the employer’s own words.
The job
- Present a positive first impression of the establishment's friendliness, excellent service and high standards
- Greet guests upon arrival, inform guests of their wait time, monitor a waiting list, enter names into the computer system, and show guests…
- Inform guest about current promotion and who will be serving them to ensure a smooth handoff to the service staff
They ask for
- Proficiency in Micros
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- At least 1 year experience working on a similar role
What the ad says
Picked out automatically from the job ad, so it can be wrong. Read the full ad and confirm with the employer before you accept an offer or travel.
- Experience
- Ad mentions 1+ years
Not mentioned in the ad: visa, applying from abroad, accommodation, transport, Arabic, UAE driving licence. Ask the employer.
About the role
Read the full job adHide the full job ad1 min read
Job Description
- Present a positive first impression of the establishment’s friendliness, excellent service and high standards.
- Greet guests upon arrival, inform guests of their wait time, monitor a waiting list, enter names into the computer system, and show guests to their table and bid them farewell as they leave.
- Inform guest about current promotion and who will be serving them to ensure a smooth handoff to the service staff.
- Answer incoming calls to the restaurant and provide appropriate service.
- Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders and to receive payments by validating credit charges; approving checks; accepting currency.
- Handling guest reservation details from the reservation system, table allocation, dietary requirements, billing.
Qualifications
- Proficiency in Micros
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- At least 1 year experience working on a similar role.
- Hospitality background is preferred.
- Fluency in English; additional languages are a plus.
Company Description
The legendary Queen Elizabeth 2 (QE2) is an iconic ocean liner reborn as a floating hotel and lifestyle destination. Celebrating its rich British maritime heritage, the QE2 delivers elevated hospitality, immersive storytelling, features 447 distinctive rooms and exceptional dining experiences to a global audience.
Skills mentioned
- English (Business)
- Food & Beverage Service
- Hotel Operations
Detected automatically from the description.
Source: Accor careers page
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