Project Specialist – Patient Experience-Patient Experience

Supporting high-impact initiatives across patient experience, executive services, support services, CSR, and strategic projects. You’ll serve as the central point of coordination, ensuring seamless execution, timely follow-ups, and professional communication across multiple stakeholders. The ideal candidate combines discretion and drive, with strong time management, interpersonal flair, and creative presentation skills. If you thrive in a fast-paced, purpose-driven environment, this is your opportunity to make a meaningful impact.

Responsibilities

1. Executive Support & Coordination
•    Provide high-level administrative support to the CPEO, including scheduling meetings, managing calendars, travel arrangements, and meeting preparation.
•    Draft, review, and manage correspondence, reports, and presentations for internal and external stakeholders.
•    Track and follow up on action items from meetings and ensure timely execution.
2. Project & Stakeholder Coordination
•    Support the execution of strategic projects, including CSR initiatives, VIP and international patient services, and special assignments from the CEO’s office and Pure Health Corporate.
•    Coordinate with internal departments, corporate headquarters, and external stakeholders to ensure smooth flow of communication and alignment on priorities.
•    Assist in preparing status updates, project summaries, and presentations for executive reviews.
3. Data & Presentation Management
•    Compile data, prepare visually appealing and impactful PowerPoint presentations, and create reports to support key meetings and decision-making.
•    Assist in the design and creative development of communication materials, dashboards, and project proposals.
 

Accountabilities
•    A polished and professional demeanor with a hospitality mindset.
•    Ability to anticipate needs, think strategically, and prioritize effectively.
•    Team player with a positive attitude and strong sense of ownership.

Role-Specific Job Responsibilities
1.    Communication & Relationship Management
•    Act as a point of contact for the CPEO office, ensuring professional and timely responses to internal and external queries.
•    Maintain confidentiality and handle sensitive information with discretion.
•    Foster positive relationships with leadership teams, staff, and stakeholders.
2.    Administrative & Operational Excellence
•    Organize and maintain filing systems, documentation, and records related to projects, patient experience programs, and executive services.
•    Support logistics for events, recognition programs, and other high-profile activities within the Patient Experience and Support Services division.
•    Monitor deadlines, ensuring the CPEO is briefed and prepared for all engagements.
 

Qualifications

Required:
•    Bachelor’s degree
Desired:
•    Bachelor’s Degree or equivalent in Business Administration or any relevant field
with 3 years of additional experience
Specialist Certifications:
Required: NA
Desired: NA
 

Experience:
Required: 
•    2-3 years of relevant experience in a healthcare facility
Desired: 
•    Experience working with VIP/Exec within the GCC region.