Sales & Customer Service Executive_Customer Service_Fitness First Customer Service UAE_HOSP - Landmark Group Tower - Dubai, UAE_Fitness First

The job holder is responsible for working with the Unit Manager  to ensure that excellent service is provided to customers / guests by proper following the SOPs. 

Responsibilities

1.       Operational Standards and Management

Work closely with Unit Management team to move machines / games mointioring payouts to drive  maxiuium revenue possibilities from the current product mix..

Keep stores are in compliance with the Standard Operating Prodecures  and Customer Service standards

Keep stores are in compliance with the company policy on employment and state laws, health and safety standards

Keep stores portray the company image in all aspects of personal presentation and adheres to the company dress code         as laid out by the Company

Effective and prompt execution of sales, promotions by maintaining professionally at all times.

Timely filling of the checklist of the area of responsibility

Monitoring activities in respective area of responsibility

Arranging party as per checklist

Receive guests and reorganising things party as per their requirements

Write guest details on checklist which is required for final bill preparation

Organise party and prepare final bill

Collect money as per the bill 

Qualifications

Hotel Management Graduate/ Retail Hospitality Management

2 – 4  years Experience

1 Years in Leisure / Retail / Hospitality Industry preferably with Multi site management experience.