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- Type
- Full-time
- Setup
- On-site
- Posted
- 15 days ago
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At a glance
The main points of the job ad, in the employer’s own words.
The job
- Evaluate everyday status of all hotel occupancy and coordinate with various departments e.g. reservation, sales and housekeeping to ensure…
- Manage and greet all guests, monitor and resolve all requests
- Perform check IN/OUT of guests using Opera system
They ask for
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role in UAE
- Proficiency in Opera and Microsoft
- Fluency in English; additional languages are a plus
What the ad says
Picked out automatically from the job ad, so it can be wrong. Read the full ad and confirm with the employer before you accept an offer or travel.
Not mentioned in the ad: visa, applying from abroad, accommodation, transport, experience, Arabic, UAE driving licence. Ask the employer.
About the role
Read the full job adHide the full job ad1 min read
Job Description
- Evaluate everyday status of all hotel occupancy and coordinate with various departments e.g. reservation, sales and housekeeping to ensure optimal level of guest satisfaction.
- Manage and greet all guests, monitor and resolve all requests.
- Perform check IN/OUT of guests using Opera system.
- Welcome and greet guests, answer inquiries and incoming calls.
- Prepare occupancy and guests report
- Maintain group and individual arrival report daily.
- Inform guests of hotel rates and services and create/cancel/confirm reservations.
- Check and manage room allocation.
- Determine and ensure compliance to all key control policies and manage all safe deposit boxes for guests.
- Coordinate and assist concierge in all services to guests and maintain knowledge on all emergency procedures and evaluate all credit limit report on everyday basis and manage room availability efficiently.
Qualifications
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role in UAE.
- Proficiency in Opera and Microsoft
- Fluency in English; additional languages are a plus
- Excellent communication and organizational skills
Company Description
The legendary Queen Elizabeth 2 (QE2) is an iconic ocean liner reborn as a floating hotel and lifestyle destination. Celebrating its rich British maritime heritage, the QE2 delivers elevated hospitality, immersive storytelling, features 447 distinctive rooms and exceptional dining experiences to a global audience.
Skills mentioned
- Communication
- Compliance & AML
- English (Business)
- Front Desk
- Guest Relations
- Hotel Operations
- Housekeeping
- Receptionist
- Sales
Detected automatically from the description.
Source: Accor careers page
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