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- Type
- Full-time
- Setup
- On-site
- Posted
- yesterday
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At a glance
The main points of the job ad, in the employer’s own words.
The job
- To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling and all related matters…
- To offer a warm welcome to all guests and to ensure that they enjoy their stay being offered the finest personal service
- To personally greet and escort the guests rather than pointing out directions
They ask for
- Diploma or degree in vocational hospitality or Rooms Division
- 2 to 5 years' experience, depending on education and career background
What the ad says
Picked out automatically from the job ad, so it can be wrong. Read the full ad and confirm with the employer before you accept an offer or travel.
- Experience
- Ad mentions 2+ years
Not mentioned in the ad: visa, applying from abroad, accommodation, transport, Arabic, UAE driving licence. Ask the employer.
About the role
Read the full job adHide the full job ad1 min read
Job Description
The Guest Service Officer's purpose is to deliver the highest standards of service excellence in accordance with the company guidelines. To effectively manage the arrival, departure and in house guest experience and constantly strive to exceed our guests’ expectations.
- To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling and all related matters, respecting the hotel standards and procedures.
- To offer a warm welcome to all guests and to ensure that they enjoy their stay being offered the finest personal service.
- To personally greet and escort the guests rather than pointing out directions.
Qualifications
- Diploma or degree in vocational hospitality or Rooms Division
- 2 to 5 years' experience, depending on education and career background
Company Description
Sofitel Dubai Downtown
French luxury and local cuisine in the world's most exciting city
Located in the heart of Downtown Dubai, with immediate proximity to The Dubai Mall and 10 minutes away from City Walk, Sofitel Dubai Downtown is an idyllic oasis that blends urban sophistication with refined luxury, features air-conditioned rooms and free private parking. The rooms come with a flat-screen TV with satellite channels. Certain rooms include a sitting area where you can relax. Every room is equipped with a private bathroom.
Sofitel Dubai Downtown is a luxury 5-star Dubai hotel combines French elegance and contemporary sophistication. Its 31 floors of artfully designed rooms and suites in addition to, chic restaurants, trendy bars and infinity pool terrace boast spectacular views over the Dubai skyline and Arabian Gulf.
Skills mentioned
- French
- Front Desk
- Guest Relations
- Hotel Operations
- Receptionist
Detected automatically from the description.
Source: Accor careers page
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